Language
Contact Us

Disclaimers

Florida Blue is a PPO, RPPO and Rx (PDP) Plan with a Medicare contract. Florida Blue Medicare is an HMO Plan with a Medicare contract. Enrollment in Florida Blue or Florida Blue Medicare depends on contract renewal.

Florida Blue and Florida Blue Medicare are Independent Licensees of the Blue Cross and Blue Shield Association. Florida Blue is a trade name of Blue Cross and Blue Shield of Florida Inc. 

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex. Visit floridablue.com/ndnotice for information on our free language assistance services. 

Language assistance available: Español, Kreyol Ayisien, Tiếng Việt, Português, 中文, français, Tagalog, русский, العربية, italiano, Deutsche, 한국어, Polskie, Gujarati, ไทย, 日本語, فارسی

©2024 Blue Cross and Blue Shield of Florida, Inc., DBA Florida Blue. All rights reserved.

Florida Blue is a PPO, RPPO and Rx (PDP) Plan with a Medicare contract. Florida Blue Medicare is an HMO Plan with a Medicare contract. Enrollment in Florida Blue or Florida Blue Medicare depends on contract renewal.

For assistance, prospective Florida Blue Medicare members please call 1-855-601-9465 (TTY: 1-800-955-8770). 

Current Florida Blue Medicare members please call 1-800-926-6565 (TTY: 1-800-955-8770). Hours: 8:00 a.m. to 8:00 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8:00 a.m. to 8:00 p.m. local time, Monday through Friday, except for major holidays.

Out-of-network/non-contracted providers are under no obligation to treat Florida Blue Medicare members, except in emergency situations. Please call our member service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

This information is not a complete description of benefits. Call 1-855-601-9465 for more information. TTY users should call 1-800-955-8770.

Medicare beneficiaries may also enroll in Florida Blue Medicare plans through the CMS Medicare Online Enrollment Center located at medicare.gov.

Every year, Medicare evaluates plans based on a 5-star rating system. 

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex. Visit floridablue.com/ndnotice for information on our free language assistance services. 

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-352-2583 (TTY: 1-877-955-8773). 
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-352-2583 (TTY: 1-800-955-8770).

Florida Blue Medicare 
P.O. Box 45296 
Jacksonville, FL 32232-5296

Florida Blue and Florida Blue Medicare are Independent Licensees of the Blue Cross and Blue Shield Association. Florida Blue is a trade name of Blue Cross and Blue Shield of Florida Inc.

©2024 Blue Cross and Blue Shield of Florida, Inc., DBA Florida Blue. All rights reserved.

Post discharge meals:
Available to HMO DSNP plan members following a hospital discharge.

SilverSneakers®:
SilverSneakers® is a registered trademark of Tivity Health, Inc. ©2024 Tivity Health, Inc. All rights reserved.

$0 Monthly Plan Premiums:
Monthly plan premium is $0 for individuals with Medicaid, QMB, or SLMB. Individuals with QI or QWDI qualify for the plan and may have a premium up to $37.70. Sponsored by Florida Blue Medicare, Inc., d/b/a Florida Blue Medicare, and the State of Florida, Agency for Health Care Administration. 

HealthyBlue Rewards:
HealthyBlue Rewards Program (HealthyBlue) restrictions and limitations may apply. Eligible members who opt in to participate in HealthyBlue Rewards must complete the activity and redeem rewards no later than December 31 of the benefit year. Unredeemed rewards earned in 2024 will not carry over to 2025 and will expire if you disenroll from the plan. If you need help with your HealthyBlue Rewards account or full details on program rules, visit floridablue.com/healthyblue or call 1-800-926-6565, TTY 1-800-955-8770. Participation in HealthyBlue is voluntary and offered at no additional cost to you.

Blue365®:
Blue365® offers access to savings on items that members may purchase directly from independent vendors. Blue365® does not include items covered under your policies with Florida Blue or federal health care program. To find out what is covered under your policies, call Florida Blue. Blue Cross and Blue Shield Association (BCBSA) may receive payments from Blue365® vendors. Neither BCBSA nor any local Blue company recommends, endorses, warrants or guarantees any specific Blue365® vendor or item. For more information about Blue365®, go to blue365deals.com.

Blue Dollars card: 
Allowance amounts vary by plan. Any unused amounts do not rollover to the next period. Consult the Evidence of Coverage for details. Eligible allowance and rewards amounts cannot be combined. Additional limitations or restrictions may apply. Subscription-type services like Walmart+, Instacart, Shipt, and Amazon are not eligible. The Benefits Mastercard® Prepaid Card, is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to license by Mastercard® International Incorporated. Mastercard® and the circles design are registered trademarks of Mastercard® International Incorporated. Card can be used for eligible expenses wherever Mastercard is accepted. Valid only in the U.S. No cash access.

Special Supplemental Benefits for the Chronically Ill (SSBCI):
Non-DSNP Plans: This benefit is part of special supplemental benefits and not all members will qualify. See Special Supplemental Benefits for the Chronically Ill (SSBCI) in your Plan’s Evidence of Coverage for full eligibility requirements.

VBID (Value-Based Insurance Design) Benefits: Healthy Food Allowance and $0 Rx Copay:
Dual Eligible Special Needs (DSNP) Plans: Eligibility for the monthly healthy food allowance and $0 copays for Part D covered drugs will be determined at the time of enrollment, based on Low Income Subsidy (LIS) also known as “Extra Help”. Unused monthly food allowance does not roll over to the next month.

FHCP Medicare is an HMO Plan with a Medicare contract. Enrollment in FHCP Medicare depends on contract renewal.

For assistance, prospective FHCP Medicare members please call 1-844-672-7324 (TTY: 1-800-955-8770). Hours: 8:00 a.m. to 8:00 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8:00 a.m. to 8:00 p.m. local time, Monday through Friday, except for major holidays.

Current FHCP Medicare members please call 1-833-866-6559 (TTY: 1-800-955-8770). Hours: 8:00 a.m. to 8:00 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8:00 a.m. to 8:00 p.m. local time, Monday through Friday, except for major holidays.

This information is not a complete description of benefits. Call 1-844-672-7324 for more information. TTY users should call 1-800-955-8770.

FHCP Medicare’s pharmacy network includes limited lower-cost, preferred pharmacies in Brevard, Flagler, Seminole, St. Johns and Volusia counties, Florida. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-costs preferred pharmacies in your area, please call 1-833-866-6559 (TTY users call 1-800-955-8770) or consult the online pharmacy directory at fhcpmedicare.com.

Medicare beneficiaries may also enroll in FHCP Medicare plans through the CMS Medicare Online Enrollment Center located at medicare.gov.

Every year, Medicare evaluates plans based on a 5-star rating system. Star ratings are calculated each year and may change from one year to the next.

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Visit fhcpmedicare.com/ndnotice_eng for information on our free language assistance services.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-833-866-6559 (TTY: 1-877-955-8773). 
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-833-866-6559 (TTY: 1-800-955-8770)

FHCP Medicare 
P.O. Box 45296
Jacksonville, FL 32232-5296

HMO Coverage is offered by Florida Blue Medicare, Inc., DBA FHCP Medicare, an Independent Licensee of the Blue Cross and Blue Shield Association. 

Florida Blue is a trade name of Blue Cross and Blue Shield of Florida, Inc., an Independent Licensee of the Blue Cross and Blue Shield Association.

BlueMedicare Supplement Plans C and F and BlueMedicare Supplement Select Plan C may not be offered to any newly eligible Medicare beneficiary. Newly eligible Medicare beneficiary means anyone who attains age 65 on or after January 1, 2020, or who first becomes eligible for Medicare benefits due to age, disability or end-stage renal disease on or after January 1, 2020.

Florida Blue Medicare Supplement Insurance policies are not connected with or endorsed by the U.S. Government or the Federal Medicare Program. 

The amount of benefits provided depends upon the plan selected and the premium may vary with the amount of benefits selected. While medical cost increases and inflation could increase our premiums, your premium will always remain the lowest we offer, according to your age at enrollment. Medical Underwriting will apply to all BlueMedicare Supplement and BlueMedicare Supplement Select products unless the applicant is eligible for guaranteed issue. Networks are comprised of independent contracting healthcare providers.

Policy Numbers: Policy Numbers: BlueMedicare Supplement Plan A – [30147-0717 SU] | BlueMedicare Supplement Select Plan B – [30166-0717 SU] | BlueMedicare Supplement Plan C – [30149-0717 SU] | BlueMedicare Supplement Plan D – [30150- 0717 SU] | BlueMedicare Supplement Plan F – [30151-0717 SU] | BlueMedicare Supplement Plan G – [30152-0717 SU] | BlueMedicare Supplement Plan K – [30154-0717 SU] | BlueMedicare Supplement - Plan L – [30155-0717 SU] | BlueMedicare Supplement Plan M – [30156-0717 SU] | BlueMedicare Supplement Plan N – [30157-0717 SU] | BlueMedicare Supplement Select Plan B – [30166-0717 SU] | BlueMedicare Supplement Select Plan C – [30167-0717 SU] | | BlueMedicare Supplement Select Plan D – [30168-0717 SU] | BlueMedicare Supplement Select Plan M – [30159-0717 SU]

If this policy is replacing current health insurance coverage that has been in effect for at least three months, there is no waiting period required for pre-existing conditions. However, if this policy does not replace current health insurance coverage, a condition treated three months before the effective date may not be covered until three months after the effective date of this policy. Additionally, coverage for this condition may not begin for patients in a hospital or skilled nursing facility the day before the effective date until they have been released, or six months passed the effective date of the policy. For special circumstances or questions, please call 1-855-601-9465 or TTY 1-800-955-8770.

BlueMedicare Supplement and BlueMedicare Supplement Select Plans are guaranteed renewable. 

Florida Blue will only terminate your coverage for nonpayment of premiums or material misrepresentation.

Exclusions for BlueMedicare Supplement and BlueMedicare Supplement Select Plans
Services or supplies not covered or approved by Medicare, and not considered eligible as a Medicare- Eligible Expense; Services or supplies in excess of what Medicare determines or would have determined is a covered Service and a Medicare-Eligible Expense; Services or supplies which would duplicate what Medicare has paid or would have paid had a claim for Services been submitted to Medicare; Services for which there is no charge or for which you have no legal liability to pay; Mental or nervous disorders, alcoholism and drug addiction in excess of what Medicare allows.; Illness, treatment or medical conditions arising out of: War or act of war (whether declared or undeclared); participation in a felony, riot or insurrection, engaging in an illegal occupation, service in the armed forces or auxiliary units thereto; suicide or attempted suicide, whether sane or insane, or intentionally self-inflicted injury; coverage for air related accidents which occur outside of the United States; being intoxicated or under the influence of any narcotic unless taken on the advice of a Physician; Cosmetic surgery, except that “cosmetic surgery” does not exclude benefits for reconstructive surgery when such Service is incidental to or follows surgery resulting from trauma, infection or other diseases of the involved part, or to restore normal bodily function; Hearing aids and eyeglasses and examinations for prescription fitting; Rest cures, custodial care, transportation and routine physical examinations.

These Plans do not contain limitations or exclusions on coverage that are more restrictive than those of Medicare.

The following exclusions apply ONLY to the plans indicated and not to other BlueMedicare Supplement or BlueMedicare Supplement Select plans:
•    Applies only to Plan A: Medicare Part A Inpatient deductible; Medicare Part B deductible; Care received outside of the United States.
•    Applies only to Plan A, Plan B and Select Plan B: Care received at a skilled nursing facility.
•    Applies only to Plan B, Select Plan B, Plan K and Plan L: Medicare Part B deductible; Care received outside of the United States.
•    Applies only to Plan C and Plan F: Care received outside of the United States that is not a Medically Necessary Medical Emergency/Accident Service.
•    Applies only to Plan D, Select Plan D, Plan G, Plan M Select Plan M, and Plan N: Medicare Part B deductible; Care received outside of the United States that is not a Medically Necessary Medical Emergency/Accident Service.

Applies only to BlueMedicare Select Plans:
•    Network Hospital - You are responsible for only 50% of the Medicare Part A deductible for each Medicare Benefit Period.
•    Non-Network Hospital, you are responsible for 100% of the inpatient Medicare Part A deductible EXCEPT as indicated in the Network Hospital Restrictions.

SilverSneakers® is a separate fitness program and not part of Florida Blue’s Medicare Supplement Insurance Policy. To enroll in SilverSneakers®, you must be enrolled in a Medicare Supplement Insurance Policy through Florida Blue. Your SilverSneakers® fitness membership will automatically cancel when you are no longer enrolled in a Florida Blue Medicare Supplement Insurance policy. You may cancel your SilverSneakers® membership at any time. Tivity Health, SilverSneakers® and SilverSneakers® FLEX are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries. ©2024 Tivity Health, Inc. All rights reserved.

FBM DIS 001 F 012022
Last Updated: 01.01.2022
Y0011_FBM1080